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Libero Connect Privacy Policy

Terms of use 

Essity Hygiene and Health AB, Gothenburg Organization number: 556325-5511  

“Essity”, “we” or “us” refers below to Essity Hygiene and Health AB (publ) as the provider of this website (“website”) and application (“Libero Connect”) unless a particular website or other service uses “Essity” to refer to any other entity.  

The Terms of Use apply to websites, applications and other services that refer to these Terms of use. The terms of use and Essity’s provision of the website and Libero Connect are governed by Swedish law. As the Essity Group consists of entities from several countries, you should be aware that if another company is listed as the provider of a particular website, application or service, the laws of the country in which that company is bases may provide for different or additional rules. In such cases, it is the laws of the country where the company has its seat that apply and which the company in question will follow.  

Copyright 

The material on the website and in Libero Connect is provided by Essity as a service to customers and may be used for informational purposes only. Single copies may be downloaded in accordance with the provisions below. By downloading material from the website and/or Libero Connect, you agree to these terms. If you do not agree to the terms, you shall not use the website and Libero Connect or download any materials. 

Trademark information  

All names, logos and trademarks belong to Essity, its subsidiaries, related companies, licensors or joint venture partners. Essity's trademarks and brand names may only be used in accordance with the Terms of Use or with the prior written permission of Essity. Any use of Essity's trademarks for advertising or marketing of Essity's products must be approved by Essity. 

Limited use 

All content on the website and in Libero Connect, e.g. text, graphics, logos, icons, images, sound clips and software belong to Essity or its content providers and are protected by Swedish and international copyright law. Unauthorized use or dissemination of materials from the website and/or Libero Connect may constitute a violation of copyright laws, trademark laws and/or other laws and lead to both civil and criminal penalties. 

The website and Libero Connect may not be reproduced, duplicated, copied, sold, resold or otherwise exploited for commercial purposes, in whole or in part, unless Essity expressly permits this in writing. It is permitted to download one copy of the information on the Essity websites and/or Libero Connect onto a single computer for personal, non-commercial and internal use only. 

You may not modify, use or transmit the information for any commercial purpose, nor delete any copyright or other rights notices from the information. You agree that it is your responsibility to prevent unauthorized copying of the material and to ensure that your organization's personnel and suppliers (if applicable) observe these restrictions. It is your responsibility to comply with all applicable copyright laws. It is permitted to copy the website or Libero Connect as a necessary handling in connection with the viewing of the website or Libero Connect and also permitted for personal use to print a copy of as much of the website and/or Libero Connect content as may be considered reasonable for private purposes. Any other use is prohibited. You may not display the website or Libero Connect in a "frame" or link to any page other than the home page without prior written permission from Essity. Essity does not grant you any express or implied rights to any patents, copyrights, trademarks or trade secrets. 

Disclaimer 

The information on the website and in Libero Connect are provided "as is" without express or implied warranties of any kind, including warranties of merchantability, non-infringement of third party intellectual property rights or fitness for a particular purpose. In cases where Essity links to web pages belonging to a third party, such linking takes place only to facilitate the user and Essity is neither responsible for the content of such web pages nor the content itself. 

In no event shall Essity bear any liability whatsoever, including without limitation liability for loss of profits, business interruption or loss of information arising in connection with the use of or inability to use the information even if Essity has been advised of the risk of such liability. 

Essity also does not guarantee the accuracy or completeness of any information, text, graphics, links or other objects included in the Information. Essity has the right to change the information or the products described in the information at any time without prior notice. Essity does not undertake to update the information or other material on the website or in Libero Connect. 

User Contributions  

All materials, information and other communications that you submit to or post on the website and/or in Libero Connect will be considered non-confidential, non-exclusive, royalty-free, irrevocable, fully sub-licensable and non-proprietary (“Communications”). Essity has no obligations regarding the communication. Essity is free to disclose, copy, distribute, incorporate and/or otherwise use any communication together with data, images, sounds, texts and other things included in the communication for any commercial or non-commercial purpose. If you provide personal data to Essity via the website or Libero Connect, or in any other way, you agree that Essity may use the data to evaluate your information and data, including data on Essity's products and services, to third countries and upload your personal data on the Internet. Essity's handling of personal data is regulated by Swedish law and you can contact Essity in the event of incorrect information or in other matters connected to your personal data. You may not post any communication that may be considered offensive, violates another's privacy, may be considered commercial promotion, or is otherwise illegal or inappropriate. We delete such communications as soon as we become aware of them and reserve the right to exclude you as a user from our website, Libero Connect or our services. When you use services provided by third parties, e.g. Facebook, conditions from the third part may also apply. For example. the terms set out in the "Statement of Rights and Responsibilities" apply to everyone who uses and visits Facebook. We therefore recommend that you read through any such terms and conditions before using any service provided by third parties. 

Övrigt 

Essity kan när som helst revidera Användarvillkoren genom att uppdatera informationen på denna sida. Essity förbehåller sig rätten att efter eget gottfinnande 1) ändra villkoren, 2) granska och radera upplagt material och 3) när som helst upphöra att tillhandahålla webbplatsen eller Libero Connect utan att meddela detta i förväg. Om något villkor eller någon bestämmelse häri bedöms var olaglig, ogiltig eller av någon anledning ogenomförbar ska detta inte på något vis påverka eller begränsa giltigheten eller genomförbarheten hos övriga villkor och bestämmelser. 

Miscellaneous 

Essity may revise the Terms of Use at any time by updating the information on this page. Essity reserves the right, at its sole discretion, to 1) change the terms, 2) review and delete any posted material, and 3) stop providing the website or Libero Connect at any time without prior notice. If any condition or provision herein is deemed to be illegal, invalid or for any reason unenforceable, this shall not in any way affect or limit the validity or enforceability of the other terms and conditions. 

Integritetspolicy 

 (“Essity” or "we" or "us") takes data privacy seriously. This Privacy Policy describes how Essity as controller within the meaning of the General Data Protection Regulation ("GDPR") collects and processes the personal data and other information of the users. 

 

Categories of personal data and processing purposes 

Metadata
You may use our website or app without providing any personal data about you. In this case, Essity will collect only the following metadata that result from your usage:  
Referral page, data and time of access, data volume transmitted, status of transmission, type of web browser, IP-address, operating system and interface, language and version of browser software. 
Your IP-address will be used to enable your access to our website or app. Once the IP-address is no longer necessary for this purpose, we will shorten your IP-address by removing the last octet of your IP-address. The metadata, including the shortened IP-address will be used to improve the quality and services of our website or app by analyzing the usage behavior of our users. 

Location data 
To use the application Libero Connect, which can be downloaded and installed via Google Playstore (for Android) and/or App Store (for iOS), permission to collect locations data is requested for the purpose of using the full functionality of Bluetooth 5, to be able to connect the apps to the Libero Connect sensor.  

Account 
If you create an account on/in our website or app, you may be asked to provide personal data about you, for example: Name, postal address, email address, selected password, telephone number, bank account details, credit card details, invoicing and delivery address, interests in certain products/services (voluntary), request to receive marketing emails (voluntary). Essity processes such personal data for purposes of providing our services to you, to provide you with marketing materials to the extent permitted by applicable law, and to analyze your interests for marketing purposes.  

Product Orders 
If you order a product via our website or app, Essity collects and processes the following personal data about you: Your account data, type and amount of product, purchase price, order date, order status, product returns, customer care requests. Essity processes such personal data for purposes of carrying out the contractual relationship and the product order, providing customer care services, compliance with legal obligations, defending, establishing, and exercising legal claims, and tailored marketing. 

Sweepstakes 
If you participate in a sweepstake, Essity collects and processes the following personal data about you: Name, postal address, email address, date of entry, selection as winner, prize, answer to quiz. Essity processes such personal data for purposes of carrying out the sweepstake, informing the winner, delivering the price to the winner, carrying out the event, and marketing.  

Health Data 
By ordering some products, Essity may collect and process also information about health conditions as implied by product order. Health data are sensitive data within the meaning of the GDPR and Essity is taking all necessary steps to protect such sensitive data as legally required. Subject to consent, Essity collects and processes health data solely for the purposes of carrying out the contractual relationship and the product order, providing customer care services, compliance with legal obligations, defending, establishing, and exercising legal claims, and tailored marketing.  

 

Third Parties 

  • Transfer to service providers 

Essity may engage external service providers, who act as a data processor of Essity, to provide certain services to Essity, such as website service providers, marketing service providers or IT support service providers. When providing such services, the external service providers may have access to and/or may process your personal data. 
We request those external service providers to implement and apply security safeguards to ensure the privacy and security of your personal data.  

  • Other recipients 

Essity may transfer - in compliance with applicable data protection law - personal data to law enforcement agencies, governmental authorities, legal counsel, external consultants, or business partners. In case of a corporate merger or acquisition, personal data may be transferred to the third parties being involve in the merger or acquisition. 

  • International transfers of Personal Data 

The Personal Data that we collect or receive about you may be transferred to and processed by recipients which are located inside or outside the European Economic Area ("EEA"). The countries include those listed at http://ec.europa.eu/justice/data-protection/international-transfers/adequacy/index_en.htm which provide an adequate level of data protection from a European data protection law perspective. Other recipients might be located in other countries which do not adduce an adequate level of protection from a European data protection law perspective. Essity will take all necessary measures to ensure that transfers out of the EEA are adequately protected as required by applicable data protection law. With respect to transfers to countries not providing an adequate level of data protection, we base the transfer on appropriate safeguards, such as standard data protection clauses adopted by the European Commission or by a supervisory authority, approved code of conducts together with binding and enforceable commitments of the recipient, or approved certification mechanisms together with binding and enforceable commitments of the recipient. You can ask for a copy of the such appropriate safeguards by contacting us as set out in Sec. 7 (Contact us) below. 

 

Legal basis for the processing 

We may carry out the processing of your personal data on the following legal basis: 

  • You have given your consent to the processing of your data for one or more specific purposes; 

  • The processing is necessary for the performance of a contract to which you are a party or to take steps at your request prior to entering a contract; 

  • The processing is necessary for compliance with a legal obligation to which we are subject to; 

  • The processing is necessary to protect your vital interests of you or of another natural person; 

  • The processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us; 

  • The processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of you which require protection of personal data, in particular if you are a child; 

  • Other applicable legal basis for data processing, especially provisions set out by member state law; 

We may carry out the processing of your sensitive personal data on the following legal basis: 

  • You have given your explicit consent to the processing of your sensitive personal data for one or more specific purposes; 

  • The processing is necessary for the purposes of carrying out the obligations and exercising specific rights of Essity or of the data subject in the field of employment and social security and social protection law; 

  • The processing relates to personal data which are manifestly made public by the data subject; 

  • The processing is necessary for the establishment, exercise or defense of legal claims or whenever courts are acting in their judicial capacity; 

The provision of your personal data is required by a statutory or contractual obligation, or necessary to enter into a contract with us or to receive our services/products as requested by you, or simply voluntary for you.  
Not providing your personal data may result in disadvantages for you, e.g. you may not be able to receive certain products and services. However, unless otherwise specified, not providing your personal data will not result in legal consequences for you. 

What rights do you have and how can you assert your rights? 

If you have declared your consent regarding certain collecting, processing and use of your personal data, you can revoke this consent at any time with future effect. Further, you can object to the use of your personal data for the purposes of marketing without incurring any costs other than the transmission costs in accordance with the basic tariffs.
Pursuant to the applicable data protection law you have the right (i) to request access to your personal data, (ii) to request rectification of your personal data, (iii) to request erasure of your personal data, (iv) to request restriction of processing of your personal data, (v) to request data portability, (vi) to object to the processing of your personal Data (including objection to profiling), and (vii) to object to automated decision making (including profiling). 
To exercise your rights please contact us as stated under Sec. 7 (Contact us) below.
In case of complaints you also have the right to lodge a complaint with the competent data protection supervisory authority. 

Cookies and other tracking technologies 

This website or app uses cookies. For further information please visit our Cookie Policy[insert link to Cookie Policy]. 

How long do we keep your Personal Data? 

Your personal data will be retained as long as necessary to provide you with the services and products requested. Once our relationship has come to an end, we will either delete your personal data or anonymize your personal data, unless statutory retention requirements apply (such as for taxation purposes). We may retain your contact details and interests in our products or services for a long period of time if Essity is allowed to send you marketing materials. Also, we may be required by applicable law to retain certain of your personal data for a period of 10 years after the relevant taxation year. We may also retain your personal data after the termination of the contractual relationship if your personal data are necessary to comply with other applicable laws or if we need your personal data to establish, exercise or defend a legal claim, on a need to know basis only. To the extent possible, we will restrict the processing of your personal data for such limited purposes after the termination of the contractual relationship. 

 

Contact us

If you want to exercise your data subject rights or if you have any other questions concerning this Privacy Policy, please submit your request to 

 

Essity Aktiebolag (publ), Compliance&Ethics Team, P.O. Box 200, SE-101 23 Stockholm, Schweden 

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